Privacy Policy

This Privacy Policy governs the manner in which Maniac Group and its subsidiaries, affiliates, and related entities (collectively, "Maniac," "we," "us," or "our") collect, use, maintain, and disclose information collected from users (each, a "User") of our websites, applications, and services (collectively, the "Services"). This policy applies to the entire Maniac ecosystem.

Our data collection is purposeful and designed to power our integrated ecosystem. We collect information in the following ways:

• Information You Provide Directly: This includes personal identification information (name, email address, phone number), financial information for services like ManiacPay, and any other data you voluntarily submit through our Services.
• Information Collected Automatically: When you interact with our Services, we automatically collect certain information, including device data, IP addresses, browser types, usage patterns, and location data for services like ManiacRide, through cookies, server logs, and other similar technologies.
• Information from Third Parties: We may receive information about you from other sources, including partners and publicly available channels, to supplement our data and enhance our services.

We use the information we collect to operate, innovate, and secure our Services. Our purposes are clear:

• To Provide and Manage Services: To operate our platforms, process transactions, and deliver the core functionalities of our ecosystem.
• For Ecosystem Integration: To create a seamless user experience across the Maniac Group. Information may be used to develop new integrated services, improve existing ones, and provide unified customer support.
• For Research and Development: To analyze usage patterns, identify trends, and build the next generation of AI-native tools. Your data fuels our innovation.
• For Security and Fraud Prevention: To protect our systems, our users, and the integrity of our platforms from malicious activity.
• To Communicate with You: To send operational updates, security alerts, and, with your consent, marketing communications about new products and features.

We do not sell your personal data. Information is shared only under specific circumstances to operate our business:

• Within the Maniac Group: Information may be shared across our subsidiaries and affiliates for operational, strategic, and product development purposes to enhance our integrated ecosystem.
• With Trusted Service Providers: We engage third-party vendors and partners to perform functions on our behalf. These partners are contractually obligated to protect your data and are restricted from using it for any other purpose.
• For Legal Compliance and Protection: We will disclose information if required by law or if we believe in good faith that such action is necessary to protect and defend the rights, property, or safety of Maniac, our users, or the public.
• In Connection with Business Transfers: If Maniac is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We employ a defense-in-depth security strategy, utilizing state-of-the-art administrative, technical, and physical safeguards designed to protect your information. Our security architecture includes principles such as end-to-end encryption, zero-trust policies, and continuous monitoring to prevent unauthorized access, use, or disclosure.

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

You have rights over your personal information. Depending on your jurisdiction, these may include the right to access, correct, delete, or restrict the processing of your data. To make a request, please contact our Data Protection Officer through the channels listed below.

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date and, if required by law, by providing more direct notification. Your continued use of our Services after any modification constitutes your acceptance of the new terms.

For any questions, concerns, or requests regarding this policy, please contact our legal team at hello@maniac.pk.